Cancellation Policy
| Type of Tourism Service | Cancellation Terms | Refund Terms |
| Any Single Service (airport transfer, Meet & Assist, guiding) |
Up to 48 hours before the start time of the trip |
100% refund minus a 5% credit card processing fee |
| Private 1-Day Tours | Up to 48 hours before the start time of the trip |
100% refund minus a 5% credit card processing fee |
| Private Tours (2 days and above) | Up to 3 weeks before the start time of the trip. |
100% refund minus a 5% credit card processing fee |